policies & procedures

These policies have been designed to assist me in my Childminding business. They protect the children and families who use my service and help demonstrate my commitment to providing a high quality service.  The policies have been drawn up for a number of reasons, e.g., some are required by Ofsted as part of my registration requirements, some have been introduced as a result of experience gained as a Childminder and some have been raised following training attended that has influenced my practice.  Whatever the reason, you can be assured that the policies are fair and purposeful. If you have any questions or queries please see me and I will do my best to help you.  When you register your child with me you agree to accept the policies and to abide by their content and you will sign a declaration to this effect. I have regard for all legislation relevant to my practice as a Childminder, and found the following publications useful when developing my policies:Children's Act 1989, Children's Act 2004, Early Years Matters 2004, Early Years Foundation Stage 20081.1 Accident & Incident Policy The safety of your child is paramount and every measure will be taken to ensure they are protected from hurtin themselves.  However, accidents do happen and the following information details how the incident will be dealt with. Your child will be comforted and reassured. The extent of your child's injuries will be ascertained and if necessary medical assistance will be called for. Necessary first aid procedures will be carried out on your child. I will contact you to inform you of the accident and if necessary to ask you to collect your child from the setting or to meet me at the hospital. After every accident, however minor I will: Complete a report in my accident book. Ask you to sign the report and then provide you with a copy. If the incident requires any medical treatment I will: Inform Ofsted (under Standard 14.3 Children Act regulation, Inform Ofsted about any significant events) Inform my Insurance Company. Contact my Network Coordinator @ Greenwich Information ServiceContact NCMA for additional advice/support.Contact the local Social Care and RIDDOR (Reporting of Injuries, Diseases and Dangerous Occurrences Regulations) if required. It is important that you keep me informed regarding your child's condition following an accident and if you have sought additional medical advice or care. 1.2 Asthma Policy I am willing to care for a child who has asthma and will follow these procedures when caring for a child with asthma: I will encourage and help children with asthma to participate fully in activities. I will ensure children have immediate access to reliever inhalers. I will ensure the environment is favourable to children with asthma. I will ensure that other children in my care understand that asthma can be a serious medical condition. I will ensure that I know what to do if a child has an asthma attack to protect the child's welfare in the event of an emergency. I will Work with parents of children with asthma to ensure that their children are in a safe and caring environment. I will ask parents to tell me about their child's asthma symptoms, how to recognise when their symptoms are getting worse and how to help them take their reliever medicine. I will record this information on the child's personal record form. I will allow children with asthma immediate access to their reliever medicine whenever they need it. This may include allowing them to carry it on them either in their pocket or inhaler pouch (if they are mature enough to do this). I would also request that I am also provided an inhaler to keep within my setting in case the child forgets to bring it back with them. Please let me know if your child needs to be reminded to take their inhaler and if they need to do it privately. I will always inform parents if their child has experienced asthma symptoms and had to use their reliever medicine. If, after discussion between the parents/carers and the doctor or nurse, it is believed that a particular child is too young to carry their inhaler, I will keep it with me at all times. I require parents to provide written information detailing: What asthma medicines the child takes and when. What triggers the child's asthma and what to do if the child's asthma gets worse. Emergency contact details. I will ensure any spare medicines stored by me are labelled and have not passed their expiry date. 1.3 Biting PolicyBiting can be an uncomfortable subject for parents of both the biter and the child who is bitten. I hope that this policy will explain how I deal with biting in my setting. Please do discuss any concerns you may have regarding this issue with me. If your child is known to bite I would prefer to know in advance. Children bite for a variety of reasons. This may be because they are teething, frustrated, exploring using their mouth, asserting their independence and wanting to gain control, maybe of a toy or they could be stressed. It may also be be-cause they want to gain attention. I will work with you and your child to establish when and why they are biting. I will observe the child closely to see if certain conditions or situations trigger the behaviour and then work with them to try and avoid the incidents occurring. This may involve altering the child's routine, giving them more one to one attention, purchasing additional resources so sharing is not such a major issue or if it is because a child is teething provide suitable teething resources. I will ensure that if a child is bitten, they are comforted and given lots of attention. I will ensure that any first aid is applied correctly if required and the incident recorded in my book and parents asked to sign it. If your child bites then they will be removed from the situation. I will explain to them, according to their age and understanding, that biting is unacceptable behaviour. For a younger child this may be by my tone of voice and facial expressions rather than lots of words. It may be necessary for me to exclude the child from an activity and use 'time out' until they are calm enough to return. I will also encourage the child to apologise to the child they have bitten and work with them to develop strategies to help them deal with the reasons. Many children go through a stage of biting, please don't be alarmed it doesn't last forever! 1.4 Bullying PolicyI will not permit any form of bullying in my setting which includes: Physical: pushing, kicking, hitting, biting etc. Verbal: Name-calling, sarcasm, rumour spreading and teasing. Emotional: Exclusion, ridicule, humiliation, tormenting. Racist: taunts, graffiti and gestures. Being bullied can result in the victim having depression, low self-esteem, shyness, poor academic achievement, isolation and in extreme cases threatened or attempted suicide.  If a bully is left unchecked they will learn they can get away with violence and aggression.  A bully has a higher chance of acquiring a criminal record and not being able to have good relationships when they become an adult. If I have any concerns that a child in my care is being bullied at (pre-) school or is bullying, I will discuss the matter with you immediately. I will work with you to support your child to resolve the problem. If your child is being bullied: I will reassure them that the bullying is not their fault. Tell them that I care about them and am 100% on their side. I will give them lots of praise, encouragement and responsibilities to help them feel valued. I will work with you to help the child to develop techniques to deal with the bully, ie: assertiveness, walking away etc. If your child is the bully: I will reassure your child that I still care about them but it is their behaviour I don't like and I will work with them to help change this.I will work with your child to find ways to make amends for their actions. I will develop a reward structure for good behaviour. I will discuss the matter with you, not in front of your child, to see if there are any problems that may have triggered the bullying. If you have any concerns regarding your child please discuss them with me as soon as possible. It is much better to deal with these problems before they become major issues.1.5 Head Lice Policy In order to try and prevent other children becoming infected I have put together the following procedure. I hope that as Parents you too will work with me to prevent and treat the spread of head lice. Head Lice can affect people from any socio-economic background and ethnicity and do not imply a lack of hygiene or cleanliness of the infested person. No Child will be excluded from my care because they have head lice and I ask that all children and parents are sensitive and understanding towards the child. It is not their fault they have head lice. Request that all children with long hair wear their hair up to prevent the spread of Head Lice Request that parents check their children's hair once a week with a special head lice comb to aid early detection. Request that parents inform me immediately if they have discovered that their child has head lice. I can provide information on the effective treatment and detection of Head Lice, should you require it. I will inform all parents using my service if a child has head lice but I will not say who to respect confidentiality. I will assist in the prevention of Head Lice by ensuring the children only use their own hairbrushes and combs and that the play dressing up hats are regularly cleaned. 1.6 Medical Procedures Policy I have received specific training to carry out the following medical procedures:Allergies, Asthma, Bites & Stings, Bone, Muscle & Joint Injuries, Burns, Choking, Ear Injuries, Eye Injuries, Head Injuries, Nose Injuries, Poisoning, Seizures, Wounds & Bleeding I was required to obtain a level of competence in each of these procedures and regular checks will be carried out by specialist staff to ensure these levels are maintained. My Insurance Policy covers me to carry out these procedures. The welfare of your child is paramount, therefore, if I am at all unsure about the procedure, or concerned regarding the physical condition of your child whilst in my care I will contact either you the Parents, their GP or the emergency services depending on the severity of the situation. I will document all procedures that I have carried out and ask that you sign this record. I will require that you keep me informed as to the current health of your child and if there are any changes to their condition, treatment or medication. 1.7 Medicine Policy I am happy to give your child non-prescribed medication, such as cough mixture, Capol, Nurofen, or teething gel etc, but only if you have signed a parental permission form for me to do so Even though you may have signed a form, I will still contact you by telephone to check that I can administer this medication. This is to protect your child, you and myself. It is vital that you inform me of any medication you may have given your child before they arrive into my care. I need to know what medicine they have had, the dose and time given. I will ensure that all medication given to me will be stored correctly and I will check that it is still within its expiry date. If your child has a self-held medication please obtain an additional one for me to be kept at my home. Older children can easily forget to bring home an inhaler. What could be a simple puff of Ventolin then turns into a major incident and a trip to the hospital. If your child has acute allergies and carries/needs an epipen, please discuss the matter with me, as I may need additional training to administer these forms of medication. If your child needs to take medication prescribed by a doctor, please discuss this with me. I will need you to sign an additional permission form. In some cases a child on antibiotics may be asked not to attend for 2-3 days in case they react to the medication and to prevent the spread of an infection to others. All medicine given to me to administer must be in its original bottle/container and not decanted. It must have the manufacturers guidelines on it and if a prescription medication, the details from the Doctor/pharmacy. I will record all medication administered in my book and request a parental signature at the end of each day. 1.8 Sickness Policy I appreciate that as a working parent you need to be able to go to work, however if your child is unwell then they will be better cared for in their own home with their parents. I am happy to care for children with minor coughs and colds but will not care for children who are very unwell, infectious or running a high temperature. I have to go out each day to do school and pre-school runs and need to consider the welfare of all the children in my care. As set by the HPA - Health Protection Agency, if your child has had diarrhoea or sickness in the last 48 hours please do not bring them in, but call and let me know. If your child becomes ill whilst in my care, I will make them as comfortable as possible, isolate them from the other children if necessary and reassure them. I will contact you immediately and continue to care for your child until you arrive. I am happy to administer medication, please see my Medicine Policy. I am happy to work when I have minor ailments such as colds etc. However I will not work if I have sickness or diarrhoea or any other highly contagious infection. Continuing to work would only result in a further spreading of the infection and I would be unable to provide your child with the care they deserve. If I am unable to work on a contracted day, I will make contact with you the night before or on the morning as early as possible to advise you that I will be unable to care for your child.  If you require emergency childcare please discuss this with me and I can provide you the details of my emergency cover or make childcare arrangements for you.2.1 Alcohol & Drugs Policy To ensure that I, or any staff within my setting are alert to any dangers and able to protect your child, we must not be under the influence of alcohol or any form of drugs (including some prescription medication). If I or any other staff are prescribed medication, other than routine antibiotics I will inform Ofsted who will make a decision as to whether we can continue to care for your child whilst taking the prescribed medication. I or any other staff within the setting will not drink any alcohol during working hours or immediately before. If you have been drinking, perhaps a work leaving do, Christmas party or whilst entertaining clients I would prefer if you arranged for another responsible adult to collect your child, especially if you plan to drive home. Alternatively you may call me and I can delay the pick up time if possible. Drugs and alcohol are now more readily available to younger children. If I have any concerns that your child may be drinking alcohol, taking drugs or smoking I will discuss the matter with you immediately, I will then work with you to support your child, however I reserve the right to terminate our contract with immediate effect if I am concerned that your child's behaviour due to drugs/alcohol may be putting the other children within the setting at risk. 2.2 Behaviour Policy I help the children understand my house rules, which are realistic and I am consistent in the enforcing of them. I do not give out confusing signals, Saying No means No! Promoting positive behaviour is very important and I do this by: Giving lots of praise for good behaviour. Giving the children individual attention so they feel valued. Setting a good example, being a good role model. Listening to what the children have to say. Rewarding good behaviour (choosing next activity etc). Using a good behaviour chart. Giving children certificates for good behaviour, sharing etc. I am aware of the different reasons why children misbehave and will endeavour to keep to routines so that your child feels safe and is not over tired or hungry.  However, all children will misbehave at sometime. I have developed several different strategies on how to deal with a child misbehaving and use different ones depending on the age/stage of ability of the child and the situation:Distraction - Remove the child from the situation giving them an alternative activity. Ignore - Depending on the situation I may ignore the bad behaviour as I feel it is being done to get a reaction. Discuss with Child - If the child is able to understand I will discuss their behaviour and try and get them to appreciate the consequences of their actions on others. I inform them that it is their behaviour that I do not like not them. Time Out - Removing the child from the activity and sitting them quietly for a few minutes. Removal of treats - I will never smack, shake or hurt your child. I will not humiliate your child. If a child misbehaves I will let you know by either writing it in their comments section or try ringing you later after collection.  Some children can become upset if the incident is retold in front of them. I will also inform you of how the matter was dealt with. In most cases the matter will not require any further action, punishing a child hours after an incident achieves nothing but confusion and upset. There may be times when I will need to physically intervene or restrain a child to prevent or stop an incident taking place, this could be when a child is, has or is about to scratch, bite or hit another child or run into a road etc. I will explain to the child, according to their age and understanding that their actions areunacceptable behaviour. For a younger child this may be by my tone of voice and facial expressions rather than lots of words. It may be necessary for me to exclude the child from an activity and use time out.  I will also encourage the child to apologise to the other child and work with them to develop strategies to help them deal with the reasons why the incident took place or was about to take place. 2.3 Digital Camera / Mobile Phone Policy Whilst your child is in my care I will utilise digital cameras and mobile technology which includes, but is not limited to, mobile phones, tablet devices and other forms of electronic storage, these devices will be used to store digital photographs and other electronic data, whilst using these devices within and outside of my setting I will follow these guidelines: I will seek your permission to allow a camera, mobile phone or other digital devices to take and store photographs for record keeping or display purposes. If using a camera, mobile phone or other digital device to take photographs of your child, the photographs will be uploaded to the Baby's Days system, used for daily diaries, observations, or from time to time advertising purposes.  The photographs will then be removed from the devices. I will not distribute or publish any images of your child without your consent. I will always be able to justify to Ofsted the reason for taking the photograph. I will always ensure children are appropriately dressed. Photographs will only be taken with the business camera. The Childminder and her assistant will not use their mobile phones to take pictures of the children but will keep one up to date photograph of each child (for identification purpose, in case of loss of child). Under no circumstances will the Childminder or her assistant upload pictures of minded children to any Social Networking sites. 2.4 Digital Camera / Mobile Phone Policy This policy is for children who have English as a second Language. I have made a commitment to value the language and cultures of all children in my care. I will endeavour to promote a positive attitude towards bilingualism and provide opportunities for the development of the child's home language  I understand that: Young bilingual learners need time to observe, tune into the new language and try out things that are unfamiliar. Children need to have books and stories that have some link with different cultures, clear illustrations, repeated actions and language patterns and offer visual support in the form of pictures, puppets and real objects. I need to keep activities practical and I need to repeat key vocabulary and phrases. I will work closely with the family to ensure the needs of their child are met. I will seek their support to obtain books and resources in their home language. 2.5 Loss / Change Policy Coping with change, such as parents getting divorced, or loss, such as the death of a relative or a family pet, can be very difficult for a child to cope with and they may display their emotions in a variety of ways. As a professional child carer I will work with you to support you child through anydifficult times they may encounter. I am aware that different religions and cultures have differing rituals and attitudes towards death and divorce, so will be guided by parents and family wishes. I am willing to support your child by: Encouraging your child to ask questions and answer them to the best of my ability, honestly and simply using language and words that are age appropriate. Talking with the child about the person/animal who has died. Offering to listen to the child, so they can share their thoughts and emotions in a safe and caring environment with a familiar and sympathetic adult. Observing the child and noting any concerns or changes to their play and interaction with others and sharing these with you. Finding appropriate ways for the child to become involved in remembering the person/animal, for example a memory box or jar. Regularly discussing with you how your child is coping, however this will not be in front of the child, so we may need to arrange to meet in the evenings or discuss the matter over the telephone. Ensuring that the other children who attend understand (according to their age) that the child is more sensitive at the moment and may need to be given more space or support.2.6 Other Adults in the Setting Policy All adults in the house have undergone CRB - Criminal RecordBureau Checks and received clearances. They are all very supportive of my chosen career as a Childminder and assist me in any way they can. If they are at home when I am minding they all interact well with the children and are good role models. Although they have been thoroughly checked to be suitable to be near young children, I would like to reassure you that at no time is anyone, other than myself, allowed to help the children with their intimate care, i.e. nappy changing and toileting. This is to protect your child and to protect my family from any possible allegations of abuse.2.7 Physical Contact Policy As an Ofsted registered Childminder I am very aware that each child has differing needs. Some children like to be affectionate and show it through hugs, kisses etc. others are not so tactile. I am happy to hug, kiss (head or cheek) hold hands, cuddle, tickle etc. your child providing both you and your child is happy with this. I would never force a child to do any of the above if it made them feel uncomfortable. I will restrain a child only if they are at risk of inflicting harm on themselves or others. I will separate children if they are fighting. I will restrain a child if they try and run into the road etc. If I do need to restrain your child I will document it in my incident book and asked you to sign the record. This is to protect all parties. I will also need to have some physical contact with your child in order to ensure hygiene routines are carried out. For example the washing of hands, faces and teeth and the wiping of noses. I am happy to assist with toileting according to the age and stage of ability of the child and to change nappies if required.  If necessary I will change a child's clothes if they have had an accident. 2.8 Safeguarding Children (Child Protection) Policy My responsibility as a Childminder is to ensure the safety and welfare of all the children in my care in line with the procedures laid out by my local Safeguarding Children's Board. I have received training on Safeguarding Children (Child Protection) and am aware of the signs and symptoms of child abuse, physical, emotional and sexual, and those of neglect. I have a responsibility to respond appropriately to any: Significant changes in children’s behaviour Deterioration in their general well-being Unexplained bruising, marks or signs of possible abuse Signs of neglect Comments children make which give cause for concern  If I have reason to believe that any child in my care is being abused in any way I have a duty to report it to Ofsted and the Duty Social Worker for Social Services, Child protection Team. Under these circumstances I will not be able to keep information relating to your child confidential, but will need to share it with Ofsted, Social Services, the Police and any other relevant agencies. A copy of "Child Protection Committee Child Protection Guidelines for Childminder's" booklet is available for you to read if required. This sets out the guidelines for how I must record any incidents and disclosures and the procedures I must follow. Please see my Allegations of Abuse Against a childminder Policy regarding how I protect myself and my family from allegations being made against us. As a childminder I take lead responsibility for safeguarding children in the setting and am esponsible for liaising with my local statutory children's services agency, and the LSCB. As I work with assistants I ensure that they are fully aware of my Safeguarding Children Policy and procedures, and ensure that they have up to date knowledge of safeguarding issues. I also ensure they are fully aware of the signs of possible abuse and neglect and notice these at the earliest opportunity, and respond in a timely and appropriate way. These may include: Significant changes in children's behaviour. Deterioration in children’s general well-being. Unexplained bruising, marks or signs of possible abuse or neglect. Children’s comments which give cause for concern. Any reasons to suspect neglect or abuse outside the setting, for example in the child’s home; and/or Inappropriate behaviour displayed by other members of staff, or any other person working with the children. For example, inappropriate sexual comments; excessive one-to-one attention beyond the requirements of their usual role and responsibilities; or inappropriate sharing of images. I will inform Ofsted of any allegations of serious harm or abuse by any person living, working, or looking after children at the premises (whether the allegations relate to harm or abuse committed on the premises or elsewhere). I will also notify Ofsted of the action taken in respect of the allegations. These notifications will be made as soon as is reasonably practicable, but at the latest within 14 days of the allegations being made. I am registered with the Information Commissioners Office - the Data Protection Act. Useful Telephone Numbers:Social Care: (IRAS) Initial Responses Unit - 020 8 921 3172 Police Station: Local Early Years Team:3.1 Crèche Policy As an Ofsted Registered Childminder it is vital that I keep up to date with the latest requirements laid out by Ofsted and the Department for Education and Skills. In order to do this I need to attend training organised by the local authority. Sometimes the training is during the working day and rather than inconvenience you by asking to take half days off I can put your child in to a crèche. I will only put children in a crèche if I have their parents signed permission. I will always remain in the same building as the crèche and be available in the event of any emergency. I will ensure that the children are given time to settle into their new surroundings before leaving them. I will ensure that the Crèche staff is fully informed of the individual needs of the children (including allergies etc). I will only use a crèche that is organised by the Local Authority and only to allow me to undertake professional development training. 3.2 Lost / Missing Child Policy The care of your child is paramount and I will always try to ensure that they remain with me and are safe.  However sometimes children can become 'lost' in busy places and therefore as a responsible Childminder I have written a procedure that will be followed in the unlikely event of this happening. I will immediately raise the alarm to all around me that I have lost a child and enlist the help of everyone to look for him or her. If it is a secure area such as a shopping centre, I will quickly alert the security staff so they can seal off exits and monitor the situation on any CCTV. I will provide everyone involved in the search with a description of the child. I will reassure the other children with me, as they may be distressed. I will then alert the police and provide a full description. I will then alert the parents of the situation. I take precautions to avoid situations like this happening by implementing the following measures Ensuring the children hold my hand or the pushchair whilst we are out. Avoid going to places that are overcrowded. On outings the children wear fluorescent jackets printed with my mobile number. I take photos and a detailed description of what they are wearing prior to leaving on a trip. I teach the children about the dangers of wandering off and of talking to strangers.3.3 Sun Protection Policy I will do everything I can, working in partnership with you, to ensure that your child is protected from the sun's rays and for this reason will need you to provide me with Sun Cream suitable for your child (high factor). Sun hat (preferably a legionnaires hat to protect the neck). A thin top/cardigan/t-shirt with long sleeves. I will ensure that your child uses the sun cream that you have provided and wears the hat. I will also avoid spending prolonged periods of time outdoors during the hottest part of the day, and when out will try and protect your child by finding shady areas and using a sunshade on the pushchair. I will encourage your child to drink water regularly to prevent dehydration. I will require you to sign a form giving me permission to apply the sun cream that you have provided. 3.4 Swimming Pool Policy As a Registered Childminder I must ensure that all activities are as safe as possible for the children in my care. I have, therefore, put the following procedures in place: I will follow the guidelines of the pool regarding the ratio of children to responsible adult. I will be in the pool at all times with the children. All non-swimmers must remain in the shallow end of the pool and wear armbands or a life vest. Children will only be taken swimming once their parents have signed a swimming consent form. Children will be closely supervised in the changing rooms. 3.5 Transporting Children in a Car Policy he safety of your child is paramount and I have, therefore, put together the following procedures regarding the transportation of children in my car. I have a full, clean driving license, which is available for you to see on request. I will ensure my car is in road worthy condition by having it regularly serviced by a reputable garage. I will ensure it complies with all legislation, MOT, Car Tax etc. I will ensure it is covered by Business Use, Car Insurance and the Certificate is available for you to see I will avoid where possible taking your child to a petrol station, by filling up my car before or after my minded hours. I will ensure all car seats are correctly fitted, age and stage appropriate for the children using them and that they are correctly strapped into them. I will ensure that the child safety locks are in use on my car I will always carry a mobile telephone with me in case of an emergency but will not answer it whilst driving; I will return calls on my return. I will always carry identification for myself and the minded children in case of an emergency. I will always carry a First Aid kit in the car in case of an emergency. I will never leave a child unattended in a car. I will teach your child about the dangers of cars and roads, in an age appropriate way. I will advise you in advance if we are making any special trips or long trips in the car and request that you sign a special outings permission form. If your child suffers from travel sickness please let me know immediately. 4.1 Admissions Policy I am restricted to the number and ages of children that I can care for at any one time. These details are displayed on my Ofsted Registration Certificate, which is clearly displayed at all times. I am happy to care for any child within my registered numbers and will not discriminate against children or their families for reasons such as race, religion, sex or ability. However I would like to make the following statements:I already drop off/collect children from Plumcroft and Notre Dame Primary School and therefore am unable to collect children from any other school. I already drop off/collect children from Plumcroft and Eglinton Nursery and will be unable to collect children from any other pre-school. I am able to care for children with special needs providing I feel that I can provide them with the care they need. (For example I will not be able to provide one to one care or look after a child in a wheelchair, as my home is not suitable) If your child has additional needs, please discuss them with me first as I would not want to raise your expectations.        When caring for additional children I must take into consideration the children already within my care who are happy and settled. Therefore, for example, it would be unfair on them to introduce a child into the setting who is disruptive. Settling in Period All children will be welcomed into my setting and I will encourage the other children in my care to support me with this. I will request a  two week settling in period on our contract, so if you, your child or I are not happy with the arrangement it can be terminated easily by either party.Parents will be required to settle their child into my setting. The settling in period will vary from child to child, so to ensure every child’s settling in period is a happy and relaxed transition, parents must allocate time for this important change. Parents are welcomed and are encouraged to contact me during the day to be updated on how their child has settled. I appreciate that the settling in period can be an anxious time for parents so I will work in partnership with you to minimise any apprehension and concerns. Working Hours: I work from 7.30am till 6.30pm Monday to Friday.All children must be collected by 6.30pm a late collection fee of £1.00 per minute is payable at time of collection. (Earlier or later hours can be arranged at an additional fee of £10.00 per hour). Deposit: Once a place has been accepted you will be required to complete a contract and all necessary documentation and pay a deposit of £200.00, which will count towards fees at the end of contract. Payments: I am paid in full when your child is sick, bank holidays, school holidays, parent holidays, doctor appointments, bad weather and parent’s days off. Fees: My fees are very competitive for this area, and can be hourly or weekly based on individual needs. Fees are calculated weekly in arrears and payment is due each Friday. A late payment fee of £10.00 will be charged for each day the payment is late.

Part time: Charges per day fixed £50.00
Full time: Charges per week fixed £200.00
School Run (am & pm) per week fixed £100.00 per week*
School children per day £40.00*
Casual hourly rate £7.00

All prices are inclusive of breakfast (if required), lunch, tea mid morning and afternoon snack. Cows milk will also be provided but parents will need to supply nappies, breast/formula milk. Holidays: I also take four weeks off yearly paid in full, two weeks over summer holidays, one week over Christmas and one week Easter. I will always give at least four weeks notice, allowing you enough time to make alternative childcare arrangements.  4.2 Allegations against a Childminder Policy As a childminder working alone I am more vulnerable to allegations of abuse being made against my family or me. I will take precautions to protect myself from this happening by: Ensuring all household members over 16 are CRB checked and cleared. Ensuring all visitors to the house sign the visitors book and do not have unsupervised access to the children under any circumstances. Any regular visitors to my setting will be asked to complete a CM2 form and will then undertake a Criminal Record Bureau Check.I will not leave a minded child in a room alone with a visitor, unless I know they have been CRB cleared, for example another Ofsted Registered childminder.I will not allow any visitors to take my minded children to the toilet or change their nappies.I will request identification from all visitors not known to me and will refuse entry if I am unsure of them.I will endeavour, when possible, to arrange for any maintenance work to my property to be carried out at weekends and during non-minding hours.I will maintain a visitors book, which is available for you to look at. Noting any marks on the children when they arrive and asking parents to inform me of any accidents that have occurred whilst outside my care. Document every accident and incident that occurs whilst in my care, informing parents and requesting them to sign my records. Noting any marks on the children when they arrive and asking parents to inform me of any accidents that have occurred whilst outside my care. Ensuring the children are supervised at all times. Keeping accurate records on each child and writing a daily diary. However, sometimes allegations are made and this unfortunate situation cannot be avoided. I will then follow the procedure detailed below. I will follow the local safeguarding children’s board procedure and inform LADO (Local Authority Designated Officer) within one working day and Ofsted within 14 days, but as soon as possible following their advice as to whether to continue working. I will gain support and professional advice from the following organisations: My insurance company NCMA Legal Advice Line Family Solicitor Ofsted Local Early Childhood Services I will write a detailed record of all related incidents, including what was said and by whom, with times and dates. I will ask any witnesses (if there were any) to also write a statement detailing the incident they witnessed and giving their contact details in case it needs to be followed up by the authorities, 4.3 Complaints Procedure Policy I hope that you are happy with the service that I provide, but I appreciate there may be times when I am not offering you and your child the service that you require. I hope that you will feel able to discuss any concerns or issues that you may have with me directly. If you would rather not talk in front of your child then we can arrange a more convenient time, for example in the evening or at the weekend. I will provide Ofsted, on request, with a written record of all complaints made and the action, which was taken as a result of the complaint. It is a requirement by Ofsted that all complaints are logged along with the outcome and any action taken, these records must be available to show an Ofsted Childcare Inspector if required. If you feel that you are unable to talk to me, or that after talking, the matter remains unresolved then you could put your complaint in writing.  I will investigate the matter and reply to you within 28 days. If you wish to make a formal complaint then you can contact the Ofsted Complaints and nvestigation Unit on Tel: 0300 123 1231 or contact Ofsted at: Piccadilly Gate, Store Street, Manchester M1 2WD. You can also talk in confidence to:The National Childminding Association on: 0208 464 6164OrThe Early Years Childminding Team, Greenwich Children & Families Integrated Support on Tel: 020 8921 2928 4.4 Confidentiality Policy Any information regarding your child or your family, given to me either ver-bally or in writing, will be treated as confidential. Parents will have access to their own child's records but not to others. All documentation relating to your child is stored securely online using the Baby's Days system, which is not accessible to any other party. I will not discuss your child with others unless I have permission from you, for example to take your baby to be weighed by the Health Visitor. I will however divulge confidential information to Social Services and to Ofsted if I have any concerns that your child is being abused. Please see my Child Protection Policy. You will also find out confidential information about my family and myself during the course of our working relationship and I would be grateful if you too would respect my family's confidentiality and not repeat what you may have been told to other parties. This is the basis of a professional and trustful relationship to enable your child to thrive in my care. 4.5 Departure Policy I hope that the time your child has spent with me will have been enjoyable and rewarding. I am always sad when it is time for a child to leave and move onto new pastures. It is very important for your child and the other children in my care to have the opportunity to say goodbye. If possible I like to organise a special leaving party for the child where all the minded children have an opportunity to make a goodbye card and gift if they want. I encourage the children to swap contact details, providing parents are happy for them to do this, so they can stay in touch. On departure I will allow you two weeks access to the Baby’s Days system so that you can download and print the child's developmental and progress records, photographs and record of their time spent with us. I do ask that you stay in touch.  It is great for the child to retain the link and I love to hear how they’re progressing. I will ask departing parents to sign a form saying that our contract has now been terminated and this will detail the last day of care for your child within my setting, this is for HMRC and my accounting procedures. If the parent is claiming the childcare element of the Working Tax Credit, the responsibility lies with them to inform the authorities of the change of circumstances, however I reserve the right to make contact with them if I feel that the parents are intentionally defrauding this benefit. 4.6 Equal Opportunities Policy I give all children in my care the opportunity to reach their full potential. Sometimes this means adapting an activity to the child's ability and stage of development, providing additional resources or giving one child more attention and support than others during a particular activity or routine. All children in my care are given the opportunity to play with all the toys (subject to health and safety with children under 3 years of age). No toys are just for girls or just for boys. I try to ensure my toys reflect positive images of children and people from different cultures and with different abilities. I have toys and resources that challenge stereotypical ideas on what careers are open to men and women. No child in my care will be discriminated against in anyway, whether for their skin colour, culture, gender, ability or religion. I will challenge any remarks that I feel are inappropriate. I encourage the children in my care to learn more about their own culture and to find out about the culture and religions of other children. We do this in a fun way through sharing books, colouring sheets, cooking and eating food from around the world and celebrating special festivals. I will provide resources such as woks and chopsticks, dressing up clothes and multicultural skin tone crayons and pencils. I encourage the children to develop a healthy respect of each others differences and to value everyone as an individual. I encourage parents to share with us any festivals, special occasions or artefacts, which may enhance the children's learning and understanding. I am aware that some children may have special needs and to be proactive in ensuring that appropriate action is taken when a child is identified as having special needs or starts in my care. I must promote the welfare and development of the child in partnership of the child in partnership with parents and other relevant agencies. I have, therefore, put the following procedures in place.  If I think a child in my care has a special need I will: Keep observational notes. Share these with the child's parents. Discuss what support is available. Keep all matters confidential. If I am caring for a child with special needs I will include them by: Valuing and acknowledging children’s individuality and help them to feel good about themselves. Seek information from parents about the child's routines, likes and dislikes. Adapting activities to enable children with special needs to take part. Arrange access to specialist equipment if needed. Consider any risk factors. Encourage children’s confidence and independence. I will work in partnership with parents and discuss: Agencies that are also involved in the child's support and care. Equipment that the child may need. Advice or support that will help me to provide the best care possible for their child. I will consider how I can ensure the privacy of a child with special needs whilst continuing to supervise other children in my care. 4.7 Fire & Emergency Evacuation Procedure Policy n order to keep the children and myself safe I have developed the following procedure in the event of an emergency. This may be as a result of a fire, flooding, gas leak, terrorist attack or national emergency etc. The children will regularly practice the emergency evacuation procedure in my setting with me so they will not be alarmed in the event of a situation being real. Practices will be carried out on different days of the week to ensure all children practice and the details recorded in the evacuation log. Sound the alarm.Evacuate the children using the safest and nearest exit available The following information will be taken: Attendance Record for the day. Contact numbers. Mobile phone. Assemble at the safe zone point as previously agreed. Contact the emergency services. Comfort and reassure the children. Arrange a safe place for the children to stay until parents can collect them. Follow the instructions of the Emergency Services. Do not return to the building until the Emergency Services have declared it safe to do so. Smoke detectors are fitted in my setting and are regularly tested, maintained and the details recorded within the daily checklist section on the Baby's Days system.I have access to a telephone and a fire blanket that would only be used if a fire were preventing escape from the setting. If a smoke detector sounds, or a fire is detected, the priority is to evacuate the children from the building. I have a fire escape plan in place, and older children are all trained and we practice our fire drill regularly.  Details of each fire drill are recorded within the fire drill section on the Baby's Days system. We would assemble at the front of the building at a safe distance and check that everyone is accounted for. We will then notify the fire brigade. In addition to this I have had the fire brigade visit my setting and perform a fire safety check andprovide advice on my home. Parents or their emergency contacts would be contacted as soon as practical to arrange collection of the children and if necessary we would take refuge in a close by family or friend's home until collection is possible. If we are away from the setting and involved or caught up in an incident / emergency, I will comply fully with the instructions from the emergency services and constantly reassure the children in my care. I understand that during major incidents / emergencies the mobile phone networks are often not available and even landlines can be cancelled to free up communication systems for the emergency services. I will, however, attempt to contact you on a regular basis and ask that you try to do the same. I will keep up to date on the situation using any media source available to me – radio, television, Internet etc. I will endeavour to protect your child from information or images that may alarm or distress them. If you wish we can have a pre-planned excuse that I can use to explain your delay in arriving. If you are caught up in an incident / emergency I will continue to look after your child until you are able to return or a person nominated is able to collect them. This can include overnight care if necessary. 4.8 Exclusion Policy I operate an inclusive setting, where all children are welcome regardless of their race, religion, culture, sex, ability or disability, social background etc. There are however certain occasions when it may be necessary to ask a parent to not bring their child to my setting for a short period of time. These reasons include: If a child is ill (see sickness policy for more detailed information).If a child has a highly infectious condition such as impetigo or conjunctivitis. If the child has a notifiable disease. If a child has had a bout of sickness or diarrhoea within the last 48 hours. If a child is on antibiotics that they haven't taken before and it is within the first 3 days of the course (in case of an allergic reaction). I reserve the right to terminate a contract with immediate effect and exclude a child permanently from my setting in the following situations: If the child continually demonstrates aggressive behaviour to the other children in my setting. If the child continually uses inappropriate language (swearing). If the child continually makes inappropriate remarks, such as racist comments. If the child is likely to cause harm to other children in the setting. If the child is found to be stealing from my setting or me. I will already have discussed my concerns with you and worked with you over a period of time to address your child's behaviour. I would have used a variety of different strategies and with parental permission sought support from outside agencies. I would only exclude a child if their behaviour was very severe and having a continued negative impact on the other children in my care. 4.9 Food Supplied by Parents Policy If parents want to supply food for their own children for consumption on the premises, they must be aware of food hygiene when preparing packed lunches or snacks. This includes checking dates for consumption of both dried and perishable foods, and correct storage of food items when sent to the setting. As consumption of all food on my premises, inclusive of packed lunches provided by parents, is ultimately my responsibility, the following policy must be observed at all times: Any perishable foods inclusive of dairy and meat products must be identified by parents and labelled with their child's name. These will then be stored in the refrigerator until required. Any food not consumed by a child will be discarded on the same day, subject to conditions below: Any out of date foods will not be given to your child, as they cannot be stored on the premises, they will be discarded and the parents will be informed. Food brought to the setting by a parent to meet a child's specific Dietary requirements can only be stored on a weekly basis and must be collected at the end of the week. Pre-packed baby foods will not be given unless provided by the parent / carer accompanied with their written permission. This is to ensure the child's welfare with regard to known and unknown allergies. Babies’ formula milk needs to be provided in clean bottles, with the child's name and date stated clearly on them. 4.10 Health & Safety Policy he Health and Safety of your child is very important to me and I have, therefore, documented the following procedures that I have in place to support this. All toys will be checked and cleaned regularly to ensure they are safe for your child to use. Any broken or hazardous toys will be removed immediately. Children will only be offered toys and resources that are suitable for their age/stage of development I do a quick risk assessment of my home every morning before the children arrive to ensure that it is a safe environment for minded children All plug sockets not in use have socket covers All equipment will be checked and cleaned regularly. All equipment is fitted with the correct safety harnesses to prevent accidents, for example highchair and pushchairs. Car seats are checked regularly to ensure they are correctly fitted. I will never use a second hand car seat, as I do not know its history. My car is regularly serviced and MOT. I keep the safety locks on the back doors working. My car insurance is for Business use. I use safety equipment appropriate for the children in my care, ie: stair gates, cupboard locks etc. These are checked regularly. I will keep my front door locked with the keys on a hook up high to prevent the children opening the door to strangers. I have procedures in place in the event of a fire (see separate policy). I keep my kitchen very clean, following hygiene guidelines on the storing of food, keeping the fridge at the correct temperature etc. I ensure that the children do not have access to any waste, the bins are emptied daily and any used nappies are double wrapped and placed in the outdoor rubbish bin. I do not permit smoking in my home (see separate policy). I follow strict hygiene guidelines to prevent contamination (see separate policy). I have strict Child protection guidelines in place (see separate policy). I have emergency contact details with me at all times should I need to contact the parents. I will work with you to teach the children about safety issues like crossing the road and stranger danger. I will work with you to teach the children about making healthy food choices and physical exercise. Sleeping children will be regularly monitored and I use a baby monitor as well. I discourage the children from keeping 'secrets'. I will restrain a child if they are putting themselves or others in danger, for example running into a road. If you have any concerns regarding the health and safety of your child please discuss them with me. 4.11 Independent Arrival at Setting Policy I am happy to mind older children who are at secondary School and who wish to arrive at my setting independently, however I cannot be held responsible for your child's safety until they arrive into my care. I will need to know in advance details of their anticipated times of arrival, if they are staying at school for a club, sports fixture or detention I will need to be notified. If there are any unexpected changes please let me know or ask your child to let me know by phone or text message. If your child fails to arrive at the anticipated time, I will try to contact them on their mobile phone to confirm their whereabouts. If I am unable to make contact I will contact you for further guidance. If you are unavailable I will contact the school. In the unlikely event that I have been unable to locate your child I will contact the police for further guidance. These procedures are not meant to alarm you but to reassure you that I am providing the best care possible for your child. If you are planning for your child to arrive to me independently please let me know so we can ensure that all parties involved are fully aware of these procedures and any alterations made to them. 4.12 Late Payment of Fees Policy I work as a registered childminder as I love caring for children and sup-porting their development, however it is my chosen career and business. Like you, I too have bills and expenses to meet each month and, therefore, require a regular income. I would be grateful if you could ensure that you are prompt in paying your monthly/weekly fees. Please note that a late payment fee of £10.00 per day will be charged for any and all late payments. Under the 'Late payment Legislation' Dee’s Childcare (as a small business) has the right to reclaim fees from the customer that has allowed these fees to be incurred. If after 10 days I still have not received payment I reserve the right to cease minding your child with immediate effect and seek legal advice from the National Childminding Association's Solicitors.  This may result in you being summoned to attend a hearing at County Court and if the judge finds in my favour you will also be liable to the Court for costs. If you have had a change in personal circumstances and are now struggling to make payments, please let me know so we can make suitable arrangements. It may be that you are now entitled to additional funding through the Childcare element of the Working Tax Credit and other benefits. 4.13 Over 8s Childminding Policy As an Ofsted registered Childminder I am registered to care for children under the age of 8 years. I am permitted to care for children aged 8 years and over, providing the care I provide for them doesn't impact on the care for the children I am registered to care and providing it falls within the total number of children I am insured for. I am insured to care for a maximum of 15 children. I am happy to mind children aged 8 years and over and will provide them with age appropriate resources and a quiet area for studying if required.  However I do require that they set an excellent example for the other children in my care, being polite, saying please and thank you. I like the older children to work in partnership with me to write a child/childminder/parent agree-ment, like those often completed at school: school/parent/child agreements. This will be in addition to the normal childminding contract but will help the child(ren) to be more involved in their care arrangements. I would never ask an older child to care or look after another minded child. I am fully responsible for all the children whilst they are in my care. Should your child wish to arrive at my setting independently, I cannot be held responsible for your child's safety until they arrive into my care. I will need to know details of their anticipated times of arrival in advance – if they are staying at school for a club, sports fixture or detention I will need to be notified. If there are any unexpected changes please let me know or ask your child to let me know by phone or text message. If your child fails to arrive at the anticipated time, I will try to contact them on their mobile phone to confirm their whereabouts. If I am unable to make contact I will contact you for further guidance. If you are unavailable I will contact the school. In the unlikely event that I have been unable to locate your child I will contact the police for further guidance. These procedures are not meant to alarm you but to reassure you that I am providing the best care possible for your child. If you are planning for your child to arrive independently to me please let me know so we can ensure that all parties involved are fully aware of these procedures and any alterations made to them.  4.14 Personal Possessions Policy I provide a wide range of toys and activities for all the children in my care, catering for different needs, abilities and ages. Whilst it is not necessary for children to bring additional toys with them to play with I can appreciate that sometimes a child may have a particular comfort toy that they wish to bring or a toy that they have been playing with just before they left home. I will endeavour to keep all children's toys and resources safe, however I am sure you appreciate with several children in my care at any one time, it is not always possible to keep an eye on their belongings when we are out and about. Whilst losses are rare I would advise that if a toy is very special or expensive that it remains safely at home as I will not be held responsible for loss or damage to them. If your child does have a comfort toy that they are very attached to, I would recommend that additional 'copies' be purchased as this can prevent great upset if it becomes lost.  4.15 Pet Policy I have a cat ’Mister’ and a cold-water fish tank. I believe that children can learn a lot from having contact with animals, however certain procedures must be followed to ensure the safety of the children; Children will be encouraged to treat all animals with respect, learning how to handle them correctly.Children must wash their hands after any contact with animals and understand the reasoning behind this. Children must be taught that not all animals are child friendly and that they should always check with the animal's owner before attempting to stroke or handle them. Food for the pets are stored safely away from the children's reach. I follow a high standard of hygiene, with careful thought given to the placing of the cat’s feeding and drink bowls. The garden is checked every morning, before the children are permitted outside to play, to ensure that no animal has fouled it.  4.16 Raising Concerns Policy I want to ensure that your child is cared for correctly and that you are confident in my own abilities and the abilities of my assistant(s). It is, therefore, vital that we have a transparent culture within my childcare setting where everyone feels able to raise any concerns they may have. If an assistant has any concerns regarding the way children are being cared for, concerns regarding the practice of myself or any other assistant then they must report them. All concerns raised will be taken seriously and fully investigated. If an assistant feels unable to discuss the matter with me then they should refer the matter firstly to my Network Coordinator or to Ofsted directly. Parents are encouraged to discuss any concerns they may have regarding their child's care with me. Alternatively they are able to discuss them with the Network Coordinator or with Ofsted. Please see Parents complaint policy in Section 2  4.17 Settling In Policy I understand how difficult it is for parents to leave their child with a Childminder and return to work. I will, therefore, work with you to ensure your child is settled and that you are happy with the care that I am to provide. I like to organise settling in sessions for the parents and child. This gives you the opportunity to provide me with lots of information about your child, their likes and dislikes, routines, favourite activities, how to comfort them if they become upset and how they have reacted when left before. It gives me the opportunity to start to build a relationship with you and your child and to understand both your needs and wishes. I am happy for you to stay until you feel that your child is settled. Some children do take longer than others to settle and some settle quickly and then become distressed a few weeks into the placement. I will work with you to support your child through this transition period and make it as easy as possible. It is important that you and your child are relaxed and happy in my home and with the care I provide. Some parents find it helpful to call me during the day to find out how their child is. I am happy to take your calls, but I am sometimes not able to talk for long, or even to answer the telephone if I am attending to a child's personal needs, for example changing a nappy. So please do not panic if you call and there is no answer, I will call you back.  4.18 Smoking Policy In accordance with the Safeguarding and Welfare Requirements I have a no smoking policy in my setting No one is permitted to smoke in my setting. I will not take the children into smoky environments and will avoid places that permit smoking wherever possible.  4.19 Special Needs Policy Ofsted require me under Standard 10, to be aware that some children may have special needs and to be proactive in ensuring that appropriate action is taken when a child is identified as having special needs or starts in my care. I must promote the welfare and development of the child in partnership with parents and other relevant agencies.  I have, therefore, put the following procedures in placeIf I think a child in my care has a special need I will:Keep observational notes. Share these with the child's parents. Discuss what support is available. Keep all matters confidential. If I am caring for a child with special needs I will include them by:Valuing and acknowledging their individuality and help them to feel good about themselves. Seek information from parents about the child's routines, likes and dislikes. Adapting activities to enable children with special needs to take part. Arrange access to specialist equipment if needed. Consider any risk factors. Encourage children's confidence and independence. I will work in partnership with parents and discuss: Agencies that are also involved in the child's support and care. Equipment that the child may need. Seek advice or support that will help me to provide the best care possible for them. 4.20 Uncollected Child Policy Please discuss with me if you need to change your contracted hours. Dropping OffPlease let me know in advance if you intend to arrive at a different time from the contracted one.  If you arrive unexpectedly early I may not be ready to care for your child. If you are late, I may have to take children to school/pre-school and will not be able to wait for you. CollectionI will only release your child from my care to adults who have permission to collect them. I will, therefore, need you to provide me with a list of people who are authorised to collect. In the event of an emergency, we can operate a password system where you can send someone not authorised to collect your child but who is able to give the password. Please discuss with me if you would like to use this system. It is important that you arrive at the contracted time to collect your child. Even very young children learn our routine and know when their parents are due. They can become distressed if you are late. I know sometimes delays are unavoidable, especially if you are relying on public transport. If you are delayed, for whatever reason please contact me and let me know when you expect to arrive. I will normally be able to accommodate the additional care, however if I am unable, I will contact other adults from the authorised list and arrange for them to collect your child. I will reassure your child that you are on the way and if necessary organise additional activities and a meal. If I have not heard from you and you are very late I will try and make contact with you. I will also attempt to contact the emergency numbers provided. If I am unable to make contact with anyone I will inform Social Services and follow their advice. Please be advised that late collection will incur an additional charge of £1.00 per minute. 4.21 Unexpected Closure of Setting Policy I will endeavour to provide a service for the hours and times that I have been contracted to work, however, very occasionally it may be necessary to close my Childminding service. This may be as a result of me being unwell and therefore unable to work. If I have a minor ailment, such as a cough or a cold I will continue, however, if my illness is very contagious then I will refrain, for example diarrhoea and sickness, until I know I cannot pass on the infection to the children or their parents. I will try to provide as much notice as possible if I am unable to work. There may be other occasions when I am unable to provide a service, for example:Following emergency evacuation of my premises (see evacuation policy). Loss of power to my home. Mains water turned off. Heating broken.Flooding. Medical emergency for myself or a member of my immediate family. Death within the family. I will advise parents as soon as I can if I am unable to provide a service.I will work with parents where possible to find temporary emergency childcare from amongst local Childminders that are known to the child until I can offer a normal service. I will make no charge if I am unable to provide a service. I may be able to provide a limited service from a fellow childminders home during some of the above situations, however I would discuss any alternative arrangements with each individual parent/carer. 4.22 Visitors in the Setting Policy As an Ofsted registered childminder, I am very aware of my role in keeping your child safe. Whilst children need to mix with other children and adults it is my responsibility to ensure the suitability of those that they come into contact during minded hours. I have, therefore, written the following policy regarding visitors in my setting during my minded hours: Any regular visitors to my setting will be asked to complete a CM2 form and will then undertake a Criminal Record Bureau Check. I will not leave a minded child in a room alone with a visitor, unless I know they have been CRB cleared, for example another Ofsted Registered childminder. I will not allow any visitors to take my minded children to the toilet or change their nappies. I will request identification from all visitors not known to me and will refuse entry if I am unsure of them. I will endeavour, when possible, to arrange for any maintenance work to my property to be carried out at weekends and during non-minding hours. I will maintain a visitors book, which is available for you to look at. 4.23 Working in Partnership with Parents Policy It is very important for your child that we work in partnership. This will give your child continuity of care and (s)he will not become confused with different standards of behaviour and boundaries. As Parents you are the central adults in your child's life and the ones making decisions on their behalf. I will endeavour to work closely with you in order to carry out your wishes for your child wherever I can. It is, therefore, important that we have an excellent communication system. I appreciate that as a working Parent you will be in a rush to go to work in the mornings and in the evenings you may well be tired and need to go as quickly as possible, so I use the Baby’s Days system for additional communication with you, you will be able to read your child’s diaries, view photographs and more on the system. I will complete this each day and it will include what your child has eaten, their sleeps, activities, nappies, milestones achieved etc. I would request that you login each day and advise me of anything that may be important for me to know, i.e. if your child has had a disturbed sleep, is not feeling well or any other piece of information that may help me to provide them with the best care I can. I am always happy to discuss your child and their care with you at any time that is convenient to us both, whether in person or over the phone. I would also appreciate it if you could inform me if there are any changes to contact numbers for yourselves, including work and mobile numbers and those of your emergency contacts. As your child grows and develops issues will crop up that are very important for us to discuss in order that we can work together and your wishes be incorporated into my care routine for your child. These could include weaning, potting training, managing behaviour, starting nursery or primary school etc. If you wish me to incorporate a special activity into my routine, perhaps a festival or religious holiday that you celebrate please let me know. If I have any concerns about your child's behaviour, development, eating etc. I will share them with you and if necessary work with you to seek support from outside agencies.5.1 Healthy Eating Policy A good balanced diet is vital for children to develop healthily along with fresh air and regular exercise. I am happy to provide all children in my care with healthy meals, snacks and drinks, or to cook/serve food provided by their parents. I encourage children to choose healthy options and to experiment by trying new foods from other cultures. Older children are encouraged to help in the preparation of food and meals. I am happy to discuss menus with parents and cater for children with different food allergies and cultural/religious requirements. If your child has any particular dislikes or favourite dishes please let me know. I will record what your child has eaten and approximate amounts in their daily diary.  If you have any concerns regarding diet/menu/quantity please do not hesitate to discuss it with me. I am happy to support you if you are weaning your baby. I will supply a blender and am willing to make pureed dishes if required. I do not permit children to have fizzy drinks. Children are offered water, milk or fruit juices. I do not encourage children to eat sweets on a regular basis, however I do sometimes offer sweets for special occasions. Please let me know what, if any, sweets you permit your child to eat. 5.2 Hygiene Policy It is very important to prevent the spread of germs and illnesses that hygiene procedures are in place and strictly adhered to. Children are encouraged to wash their hands after going to the toilet, touching animals and playing outside. They must also wash their hands before eating any meals or snacks. I will assist the children in hand washing, ensuring that they are washing and drying them correctly. I will provide each child with a colour-coded flannel, toothbrush and beaker, and the use of fresh hand paper towels daily in the bathroom. I will support you in training your child to clean their teeth regularly by helping them clean their teeth after meals. I will assist children with wiping their noses when they have colds and try to teach them how to blow their noses. I will explain to them the importance of safely throwing away dirty tissues to prevent the spread of germs. I will also encourage them to put their hand over their mouths when they cough. As per the HPA - Health Protection Agency guidelines I will not mind a child who has had an upset stomach in the last 48 hours. I will disinfect my changing mat between each change of a child's nappy. I will follow strict hygiene routines in my kitchen, ensuring that my fridge is at the correct temperature and that food is stored in it correctly.  I read the temperatures of every fridge and freezer in my setting on a daily basis and record these temperatures onto the Baby's Days system. I am registered with the environmental health agency and have a copy of: Safer food, better business for childminders, which I have regarded to. In order for me to carry out these procedures effectively I will need you to provide me with enough resources, for example nappies, labelled cream, spare clothes for the children etc. I also request that you let me know if your child is feeling or has been unwell. 5.3 Nappy & Toilet Training Policy I am happy to accept babies and children in nappies. I will need you toprovide me with the following: Nappies, any cream that you use on your child and Baby wipes. I will provide a changing mat, which will be wiped over with disinfectant between each use and nappy sacks for the disposal of used nappies. I will always use plastic gloves when changing your child's nappy to reduce risk. If your child is allergic to these please let me know. I will change your child regularly and immediately if they have soiled a nappy. I believe that changing a nappy should provide lots of opportunity to communicate with your child and as their understanding grows, provide time to discuss basic hygiene issues, preparing them for potty training. When your child starts to show signs that they are becoming aware of their bodily functions I will arrange a convenient time to meet with you and discuss your plans on potty/toilet training your child. It is very important that we work together to potty train your child and pick a suitable time to do it, when we can both dedicate time. If we start the training and your child is not ready then we can stop and start again when they are. Some children take to potty training overnight for some it is a longer process.  The most important thing is that we work together to give your child the support and reassurance they need during this period. I will provide you with daily feedback on how we are progressing with the training. In order to help your child become independent in going to the toilet I can provide the following equipment: Potties - Toilet trainer seat - Wetting Dolls - Books and videos on potty training - Steps for the toilet and the wash basin - Potty training colouring sheets. Please let me know if you wish to discuss your child's potty training. 5.4 Sleeping Child Policy I will discuss with you in detail the sleep routines you have established for your child and how I can best accommodate them into my own routine and working day as I may have school runs and pre-school pick-ups to include. These discussions will need to be on going as the sleep needs of your baby will change as s/he grows and develops. As a working parent you too need your sleep so it is vital that I work in partnership with you to provide a sleep routine for your child that fits your requirements. I will need to know how many naps your child normally has, for how long and at what times during the day. When is the latest I can let your child sleep until without it affecting their night-time routine? Do you want me to wake your child after a certain length of time or can I let them sleep on? What routine do you have to settle your child? Do they have a dummy or comforter? Where does your baby prefer to sleep? I will regularly check your child when they are sleeping, both in person and by using a baby monitor. I will record these and the total time slept within their diary. If you ever have any concerns over your child's sleeping routine please do discuss them with me and we can make arrangements to change times etc. if necessary. 6.1 Care, Learning & Play Policy Children learn when they are in a safe and caring environment where they are stimulated through play. Babies and young children develop best when they are in a caring relationship with an adult. A baby will learn to walk faster when they have a safe pair of arms to walk towards and learn to talk, when they have an adult listening and responding to them.Your child’s earliest years are important in ensuring their healthy development. As your Childminder I will be working alongside you planning and supporting your child’s unique needs and interests. I will strive to provide your child with an environment that will be caring, fun and stimulating. I will be following the Early Years Foundation Stage Framework that recognises children learn and acquire knowledge through 7 areas of learning and development. CL - Communication and Language This area of learning involves giving children opportunities to experience a rich language environment: to develop their confidence and skills in expressing themselves: and to speak and listen in a range of situations. PD - Physical Development This area involves providing opportunities for children to be active and interactive: and to develop their co-ordination, control and movement. Children must also be helped to understand the importance of physical activity and to make healthy choices in relation to food. PSED - Personal, Social and Emotional This area of learning focuses on helping children to develop a positive sense of themselves, and others: to form positive relationships and develop respect for others: to develop social skills and learn how to manage their feelings: to understand appropriate behaviour in groups: and to have confidence in their own abilities. L – Literacy This area involves encouraging children to link sounds and letters and to begin to read and write. Children must be given access to a wide range of reading materials, (books, poems etc) to ignite their interest. M – Mathematics This area involves providing children with opportunities to develop and improve skills in counting, understanding and using numbers, calculating simple addition and sub-traction problems and to describe shapes, spaces and measures. UW - Understanding the World This area involves guiding children to make sense of their physical world and their community through opportunities to explore, observe and find out about people, places, technology and the environment. EAD - Expressive arts and design This area involves enabling children to explore and play with a wide range of media and materials as well as providing opportunities and encouragement for sharing their thoughts, ideas and feelings through a variety of activities in art, music, movement, dance, role play and design and technology. In the setting the children will experience a wide range of activities. These activities will include but are not limited to: Dressing up clothes - Books and Videos - Small world toys - Water play Construction toys (lego, duplo etc) - Pretend play (toy kitchen etc) - Cooking Arts and Crafts - Outings - Gardening - Outdoor play. I will regularly observe your child and make records, these will enable me to make plans on how I can help your child move onto the next stage of their development. If there is a particular activity that you would like me to do with your child, please let me know. I am very happy to support activities that you are doing at home or events that have happened. An outline of each day's activities will be displayed on my notice board for you to read when you drop off your child in the morning. You can also login to the Baby's Days system and see a detailed journey of your child's learning and development, which can be found within the Progress section on the system. This will detail all their observations, next steps, achievement dates and photographs of your child's development. 6.2 Internet Safety Policy The internet is an incredible resource for children to access, support for their homework, chatting to friends etc., but it can also be a very dangerous place for them. They can be exposed to inappropriate material, harassment and bullying, viruses and hackers and be conned into giving away financial information. They can also be vulnerable to on-line grooming by paedophiles. As a Childminder I offer children the opportunity to use the computer and the internet; however I have introduced a range of procedures to ensure their safety.I have a filter on my computer that blocks out most inappropriate material I do not permit the children to go onto chat rooms I check the children's emails to ensure that they are not being bullied or sending anything inappropriateI talk to the children about the websites they are using I am always nearby so can keep an eye out on what websites they are visiting I check the history on the computer regularly I discuss with the children about the importance of keeping safe on line, not forwarding on chain letters, not talking to people they don't know, not giving out personal information that could enable people to identify them, to tell me if they are worried about anything and to never arrange to meet anyone they have spoken to online. The children are only allowed to use the webcam under supervision. If you would rather your child was not allowed access to the internet then please let me know. I am also aware of the need to limit the time children spend on computers and will develop strategies to ensure that they spend a balance of time engaged in ICT and other activities. 6.3 Large Garden Equipment Policy It is well known that exercise is vital to aid the physical development of young children and to encourage them to continue a healthy lifestyle into their adult years. As an Ofsted Registered Childminder I encourage the children in my care to join in all sorts of different physical activities and provide a range of resources to make it fun and enjoyable.  In my garden I will have a range of large outdoor equipment. Whilst this provides lots of opportunities for developing new physical skills and enjoyment it also brings danger. Children need to learn about danger and risk taking, however in order to make my garden a safe environment and to reduce the risk of possible accidents I have put the following procedures in place: All minded children will be supervised by a responsible adult at all times. Children will be taught the dangers of the equipment in a way that is suitable for their stage of development and understanding. Children will be encouraged to take turns and share equipment. The equipment will be checked/cleaned before use for animal faeces. The equipment will be checked for wear and tear/ damage regularly and withdrawn from use if faulty. Children will be encouraged to participate but will not be made to do any activity that they are uncomfortable with, for example the climbing frame. 6.4 Trampoline Policy I am sure that like me you have read articles in the press about the potential dangers of trampolines, which is why I have put together the following procedure: Minded children, of any age, are not permitted on the trampoline without written permission from their parents (please see the Trampoline Permission Form) All children will be supervised at all times on the Trampoline by a responsible adult. The trampoline may only be used when the safety netting is in place. The safety netting and the trampoline will be checked regularly to ensure it is in a good condition. All children using the trampoline must listen and follow any instructions from me, failure to do so may result in them no longer being permitted to use this piece of equipment. The trampoline will only be used by the recommended number of children. If you have any concerns regarding your child using this piece of equipment please do discuss them with me. 6.5 Sandpit Policy Sandpits provide great play and learning opportunities, however, they can also pose several health and safety risks. I will only use sand that is suitable for play and purchased from a recognised source. I will regularly ensure the sand is changed; in between I will sieve for foreign bodies and rinse through with a diluted sterilising agent if applicable. Toxoplasmosis can be spread from cats to humans through dirty sandpits. Toxoplasmosis can harm an unborn child, but is usually a mild illness in children and adults. It causes a rash, swollen glands, fever and feeling unwell. I will ensure the sandpit has adequate drainage to prevent the sand from becoming water logged. Insects can live in damp sand and may bite or sting children. I will dispose of spilt sand. I will ensure the sandpit is covered to prevent it being used as a litter tray by cats and other non-human visitors to the garden. I will ensure that the children are closely supervised whilst playing in the sandpit. I will teach them about keeping the sand low to avoid it getting in their own and others eyes.If you would like your child to wear a hat whilst playing in the sand then please let me know. 6.6 Skipping Rope PolicyThere have been several serious incidents involving skipping ropes and I have, therefore, decided to follow the guidance from the British Heart Foundation's booklet 'Active Playgrounds, A guide for Primary Schools' Footwear : Children will need to wear supportive footwear. Children may need to be encouraged to wear trainers for playground skipping if their outdoor shoes are not considered to be safe. Space: Children need to be made aware that they require adequate space all around them to be able to swing the rope without making contact with other ropes or skippers. A designated playground area is, therefore, advised and other non-skipping pupils should also be made aware of the dangers. Clothing: sensible, loose-fitting clothing which allows free movement of the legs and arms. Weather conditions: Certain wet playground conditions or very hot weather may be considered unsafe. Fluid intake: this is particularly important in warm weather conditions to avoid dehydration and prevent the body from overheating. Children are not as efficient as adults in controlling body temperature.  Rope length: For individual skipping, when children stand in the middle of the rope and pull the handles upwards, the rope handles should reach the armpits. They can be shortened by tying knots  at each end just below the handles.  Inappropriate use of the ropes : Children need to be made fully aware of the possible dangers of not using the ropes appropriately and correctly. In some cases, adult supervision may be necessary. 6.7 Paddling Pool Policy Children can have great fun using a paddling pool and it can also support their development in a variety of ways. However there are safety issues when children play with water and I have therefore put the following procedures in place: Children will never be left unsupervised with water. If a child needs the toilet then all children will come out of the pool and come inside with me. If the doorbell rings again all the children will come out of the pool and come with me. I will take my phone outside with me. I will take enough towels and spare clothes outside. The pool will be immediately emptied when not in use. The pool will be refilled each day when in use. I will support the children to learn about water safety. I will never make a child go into the pool if they don't want to but will provide activities they can do in the pool area. I request that parents inform if their child has a verruca on their foot so measures can be put in place to prevent them from spreading. If toddlers and babies are in nappies I will request parents provide some form of swimming nappy to prevent the pool from becoming contaminated. Emergency procedures are in place and I maintain my first aid certificate. 6.8 Television Policy I limit the time children in my care are permitted to watch television. The watching of television programs, DVD's and videos is normally restricted to times such as, a short session after the afternoon school run whilst waiting from snacks and after tidy up time whilst waiting for parents to arrive. If a child is feeling a little off colour and needing more rest then it may be appropriate for them to watch more television that day. I ensure that any programs watched are suitable for all the children in my care. If your child wants to bring a DVD or video to watch at my house please check with me first as it must be appropriate viewing for the younger children. Recent research has shown that excessive watching of TV can actually cause problems for some children. It can affect their social and communication skills, as there is no interaction. Television is very fast and children get used to this pace of entertainment, this can then result in them becoming bored and frustrated at the slower pace of school teaching. 6.9 Video Policy I have a number of video game resources that are available for the children in my care.  These games can be very helpful in developing skills such as Hand eye co-ordination, Timing, Turn taking and Educational. However I feel that the time spent on these should be limited. I will discuss with parents on a regular basis the games that they are happy for their children to be playing and how long I will allow them to play. I will work with you to develop strategies for limiting the time played so as for it not to become an issue with your child. For example time warnings, providing memory cards so games can be saved etc. I will not allow any child to play with games that are of a violent nature. If your child wishes to bring games with them to play I would be grateful if you would discuss with me first, as I care for children of all ages and I need to ensure the suitability of them.  If you do not wish your child to play with video games or if they have a condition that might be triggered by them please let me know.

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